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We’ve all heard the story or maybe even seen it ourselves…. an employee doing their weekly grocery order online during work hours.
Some companies might be okay with this kind of personal use on the job. And sure, a little flexibility can go a long way.
But when online shopping starts eating into productivity and the rest of the team notices, it can be frustrating, hurts morale, and things can get complicated fast.
So, what can you do?
- Handling it without drama starts with having clear, up-to-date workplace policies that outline what’s acceptable and what isn’t. Reviewing policies can feel long and tedious, so here’s a tip: aim to review them every 12 to 18 months. Or, if you have lots of policies, try reviewing one or two each month to spread out the load.
- When you spot the behaviour, address it promptly and privately. Sometimes a simple conversation can reset expectations and get someone back on track.
But if it continues, having your policies to back you up makes enforcing consequences easier and fairer.
The biggest thing? Don’t just tuck policies away in a file. Train your team and make sure everyone knows what’s okay and what’s not. Because policies only work if people actually know about them and follow them.
Get in touch with our team today to discuss how we can help.
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